Data Protection

clk44's Privacy Policy

How your personal information is collected, stored, and kept secure — clk44 makes the privacy of all its users its highest priority.

01
Introduction

Introduction & Scope

This privacy policy describes the rules governing the collection, use, and disclosure of information related to all services on the clk44 platform. By opening an account on clk44, browsing the website, or using any of our services, you agree to the terms of this policy.

This platform, operated for users in Bangladesh, follows SSL encryption and fair play principles. We believe transparency is the foundation of trust, so in this policy we explain in plain language exactly what we do with your information.

Our services are for people aged 21 and above only. We do not knowingly collect information from minors. If we are informed that information from a minor has been collected, we will delete it immediately.

02
Data Collection

What Information We Collect

clk44 collects various types of information, which can be divided into two main categories: information you provide directly, and information collected automatically while you use the platform.

Information You Provide Directly
  • Full name and date of birth (for age verification)
  • Email address and mobile number
  • Residential address
  • National ID or passport details (where identity verification is required)
  • Financial transaction details — deposit and withdrawal information via bKash, Nagad, Rocket, or bank transfer
  • Your chosen username and password (passwords are always stored in encrypted form)
Automatically Collected Information
  • IP address and device information (operating system, browser type)
  • Cookies and session data
  • Time and duration of platform access, and browsing activity
  • Gaming activity — betting history, win and loss records
  • Referral source (which link you used to arrive at our site)

We never store your full payment card number or bank account password. Financial transactions are processed securely through established payment gateways.

03
Use of Information

How Your Information Is Used

clk44 uses your information only for specific and legitimate purposes. The purposes for which we use your information are detailed below.

Account & Identity Verification

Your identity is confirmed for account opening, login verification, and fraud prevention.

Processing Financial Transactions

Information is used to process deposits and withdrawals and to maintain a transaction history.

Providing Customer Support

Information is used to resolve your issues and to give the support team relevant context.

Service Improvement

Analytics are used to improve the user experience and enhance platform functionality.

Responsible Gaming

To identify unusual gaming behaviour and take necessary steps to protect users.

Communication & Notifications

To send important account updates, security alerts, and where applicable, promotional messages.

04
Third Parties

Information Sharing & Disclosure

clk44 never sells your personal information to third parties for commercial purposes. However, limited information may be shared in the specific circumstances described below.

4.1 — Service Provider Partners

Only the information necessary to deliver services is shared with payment processors (bKash, Nagad, Rocket, bank transfer), technology infrastructure providers, and security service providers. Your information is protected through contracts with these partners.

4.2 — Legal Obligations

Specific information may be disclosed when legally required to do so, such as by a court order, regulatory authority directive, or fraud investigation. In such cases we provide only the minimum information necessary.

4.3 — Business Restructuring

In the event of any merger, acquisition, or restructuring, users will be notified in advance, and this privacy policy will either continue to apply or users will be informed of any new policy.

We do not sell or rent your personally identifiable information to game providers, advertisers, or any other commercial entity.

05
Cookie Management

Cookies & Tracking Technologies

clk44 uses cookies to keep the website running smoothly and to improve the user experience. Cookies are small text files stored in your browser.

Essential Cookies

Essential for maintaining login sessions, verifying security, and temporarily holding form data. These cannot be disabled.

Analytical Cookies

Used to understand how users interact with the site. Information collected this way is completely anonymous.

Preference Cookies

Remember your language preference and display settings so you do not have to set them up again each time you log in.

Most browsers give you the option to control cookies. However, disabling essential cookies may prevent some clk44 features from working correctly.

06
Security Measures

Data Security Measures

As a secure and reliable platform, clk44 has adopted industry-standard technical and organisational measures to protect your information.

  • SSL / TLS Encryption: All data exchanged between your browser and our servers is protected by SSL/TLS encryption.
  • Password Hashing: Your password is never stored directly; only a cryptographic hash is kept.
  • Two-Step Verification: Two-step verification is available to enable for added account security.
  • Limited Access: Staff are granted access only to the information necessary for their specific role.
  • Regular Security Assessments: Regular security reviews are conducted to identify and address system vulnerabilities.
  • Data Minimisation: Only information strictly necessary to provide the service is collected.

No method on the internet is 100% secure. We make every effort to protect your information, but we cannot guarantee absolute security. If you identify a security risk, please contact us.

07
Your Rights

User Rights Over Their Information

Every user registered with clk44 has the following rights regarding their personal information.

Right of Access & Review

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

You have the right to request the correction of inaccurate or incomplete information.

Right to Erasure

In certain circumstances you may request that your information be deleted, though legal or regulatory obligations may apply.

Right to Object to Processing

The right to object to your information being used for marketing purposes and to unsubscribe from promotional messages.

To exercise these rights, contact our support team. We will respond to your request within a reasonable time. However, some information may need to be retained for a specified period due to legal obligations.

08
Data Retention

Data Retention Period

How long clk44 keeps your information depends on the type of information and its purpose.

For active accounts we retain your core account information for as long as the account remains open. Financial transaction records are kept for a specified period to meet legal and regulatory requirements. Even after an account is closed, some information may need to be retained for fraud prevention and legal obligations.

When information is no longer needed, we take steps to securely delete or anonymise it so that you can no longer be identified from it.

09
Age Protection

Minors & Age Restrictions

clk44's services are for people aged 21 and above only. We do not knowingly collect any information from minors or provide any services to them.

We verify age at the time of registration. If for any reason a minor's information enters our system, we will suspend the relevant account and delete all associated information as soon as we become aware of it.

If you believe a minor is using our platform, please notify our support team.

10
Policy Updates

Changes to the Privacy Policy

clk44 may update this privacy policy from time to time. For any significant changes, we will send a notification to your registered email and note the date of the change on this page.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We therefore recommend reviewing this page periodically.

If you have difficulty understanding any part of the policy or have any questions, please contact our 24/7 support team.

11
Contact

Privacy Contact

If you have any questions, concerns, or requests regarding this privacy policy, our support team is always here to help.

Email Support
[email protected]
Live Chat
Support available 24/7 via live chat in Bengali and English
Support Hours
Seven days a week, 24 hours a day (BST)

clk44 is committed to protecting your information. We will always be transparent and helpful regarding any questions about our privacy practices.